| Amsterdam Airport Schiphol |
Address:
Amsterdam Airport Schiphol PO Box 7501 1118 ZG Schiphol The Netherlands
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Telephone Number: +800 7244 7465 (toll free) or (0)900 7244 7465 (Netherlands only) or (0)20 601 9111
Fax: (0)20 604 1475
Email: info@schiphol.nl
Website: www.schiphol.nl
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Location: The airport is located 15km (nine miles) southwest of Amsterdam
Country Code: 31
Airport Code: AMS
Time Zone: GMT + 1 (GMT + 2 between last Sun in Mar and last Sat in Oct)
Driving Directions:
The airport is situated off the A4 motorway, which links Amsterdam, The Hague and Rotterdam. The exit to the airport is clearly signposted.
Car Parking:
There are two short-term car parks (P1 and P2), both connected to the terminal and Schiphol Plaza by covered walkways. Long-term parking is available in an open-air car park (P3), situated 4km (2.5 miles) from the terminal. A free 24-hour shuttle bus leaves for the terminal every ten minutes.
Transport:
Public Transport: Rail: Train: There is a railway station in the terminal’s central plaza; direct trains run to Amsterdam Centraal Station every 15 minutes 0600-2400 and every hour through the night (journey time: 20 minutes). There is also a direct link between Schiphol and Amsterdam’s RAI Congress Centre, with trains running every 15 minutes 0525-0010. The reservation-only, high-speed Thalys train serves Amsterdam, The Hague, Rotterdam, Antwerp, Brussels and Paris, and has facilities for disabled travellers. Road: Taxi: Taxis are available from outside the Arrivals hall (journey time into Amsterdam: approximately 15 minutes). Bus: Public buses run regularly to Amsterdam and other cities. Connexion Airport Hotel operates a shuttle service to the city centre 0600-2300 departing every 20 minutes and only stopping at hotels required by on-board travellers; scheduled return times for these shuttle bus are published at participating hotels.
Facilities:
Airport facilities: Money and communications: There are numerous banks which also offer VAT reclaim facilities; there are also ATMs available 24 hours a day. The main bureau de change at the airport is open 0300-2330, although there are others with shorter opening hours. There is a post office in Lounge 2, postboxes around the terminal, fax machines on various piers and mobile telephone rental at the Arrivals 1 information desk. Eating and drinking: There are numerous restaurants, bars and cafés. Shopping: There are numerous shops, including duty-free, at Schiphol Plaza and on both sides of immigration. Other facilities: The airport has a 24-hour medical centre and a pharmacy. Shower facilities and saunas can be found at the terminal hotel. There is also a casino after immigration.
Business:
Conference and business facilities: The Business Centre has offices to rent with fax, personal computer and telephone facilities, as well as a secretarial service if required. There are also conference rooms after passport control (tel: (0)20 653 2480; fax: (0)20 653 2566) with extensive telecommunications equipment, open 0830-1730 Monday to Friday. Computers, printers and mobile telephones can be rented from KPN Telecom Rentcentre (tel: (0)20 653 0999; fax: (0)20 653 0998), which is open 0700-2200, and is located in the publicly-accessible Schiphol Plaza. The recently-opened Communications Centre in Lounge 2 provides passengers with Internet facilities, mini-offices, a post office and a telephone centre. Major airlines have executive lounges, which offer some business facilities.
Hotels:
Hotel Mercure Schiphol Terminal Hotel (tel: (0)20 604 1339; www.hotelopschiphol.nl) is located within the terminal building, beyond customs. The hotel offers shower facilities 24 hours a day, as well as day room and overnight facilities. There are a number of hotels in the Schiphol area, most of which offer a free shuttle service to the airport. Hotels include the Bastion Hotel Amsterdam Airport Schiphol (tel: (0)23 562 3632), Courtyard Marriott Amsterdam Airport (tel: (0)23 556 9001), Crowne Plaza SPC (tel: (0)23 565 0000), Dorint Airport Hotel (tel: (0)20 658 8111), Golden Tulip Barbizon (tel: (0)20 655 0550), Hilton Amsterdam Airport Schiphol Hotel (tel: (0)20 710 4000), Van de Valk Hotel Schiphol A4 (tel: (0)252 675 335), Ibis Amsterdam Airport Schiphol (tel: (0)20 502 5100), Radisson SAS Hotel Amsterdam Airport Schiphol (tel: (0)20 655 3131) and the Sheraton Hotel (tel: (0)20 316 4300). The Schiphol TravelPort provides e-mail bookings and payment for selected hotels.
Disabled:
Disabled Facilities: Assistance for disabled travellers is either provided by airlines or by IHD Schiphol Service (tel: (0)20 316 1417), which can also help with foreign language information services. TDD telephones are also available at information desks. There is a lift between the airport and train platforms, and disabled parking is available in car parks P1, P2 and P3. Car parks have lowered-kerb edges and a bus is available on request (tel: (0)20 316 1417) from car park P3 to take disabled passengers to the terminal. Passengers should phone at least 24 hours in advance.
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